Counselling Fees
Transparent pricing for every step of your journey
Kaizen Counselling offers flexible, professional counselling services in Caerphilly and online across Wales and the UK. Whether you prefer the reflective pace of email therapy, the accessibility of WhatsApp, or the depth of a live telephone or video session, there is a path that suits your needs and your budget.
Email Therapy
Write to me in your own time, from wherever you feel comfortable. I will compose a full, considered therapeutic response within 48 hours. A gentle, reflective way to begin your counselling journey — no appointment needed.
WhatsApp Therapy
A dedicated 60-minute messaging window, held at the same time each week. Real-time support through text, in a format that many find natural and accessible. Sessions are held via WhatsApp on a mutually agreed day and time.
Telephone & Video Counselling
A 50 to 60-minute live counselling session by telephone or secure video call. The closest experience to face-to-face therapy, from the comfort and privacy of your own space. Available to clients across Caerphilly, South Wales, and the UK.
Concession Rate
A reduced rate of £45 is available for those on a lower income. No proof is needed — simply mention it when you get in touch. I believe the cost of counselling should never be a barrier to support.
What to Expect
A free introductory call
All new clients are welcome to a free 15-minute telephone consultation. This is an informal conversation — a chance to ask questions and to gently explore whether working together feels right. There is no obligation to proceed.
Flexible and confidential
Sessions are held entirely online — by telephone, video, WhatsApp, or email — meaning you can access support from anywhere in Wales or the UK. Everything shared remains strictly confidential.
No long-term commitment
There is no pressure to commit to a set number of sessions. We work at your pace, for as long — or as briefly — as feels right for you.
Frequently Asked Questions
How much does counselling cost in Caerphilly?
Private counselling in Caerphilly and the surrounding South Wales area typically ranges from £40 to £70 per session. At Kaizen Counselling, sessions start from £30 for email therapy, with live telephone and video sessions at £60. A concession rate of £45 is available for those on a lower income.
Do you offer online counselling in Wales?
Yes. All Kaizen Counselling services are delivered online, making them accessible to clients across Caerphilly, Cardiff, the South Wales Valleys, and anywhere in Wales or the UK. Sessions are held by telephone, video call, WhatsApp, or email.
What is email therapy and how does it work?
Email therapy is a form of asynchronous counselling where you write to your therapist at a time that suits you, and receive a full therapeutic response within 48 hours. It is particularly suited to those who find it easier to express themselves in writing, or who need flexibility around work or caring responsibilities. Email therapy at Kaizen Counselling is £30 per exchange.
What is WhatsApp therapy?
WhatsApp therapy is a live, text-based counselling session held within a dedicated 60-minute messaging window at an agreed time each week. It combines the accessibility of messaging with the structure and focus of a traditional counselling session. WhatsApp therapy at Kaizen Counselling is £40 per session.
Is there a reduced rate available?
Yes. A concession rate of £45 per session is available for those on a lower income. No proof or documentation is required — simply mention it when you make your enquiry and it will be arranged with no fuss and no judgement.
How do I get started?
The first step is a free 15-minute introductory call — a relaxed, no-obligation conversation to see whether Kaizen Counselling feels like the right fit for you. You can get in touch via the contact page or by emailing directly.
Begin Your Journey
Every step toward understanding yourself is a step worth taking. If you have any questions about fees or services, or if you are ready to book your free introductory call, I would be glad to hear from you.