frequently asked questions

You Have Questions. I Have Answers.

Starting counselling can feel daunting. Here are answers to the questions I hear most often. If yours isn't here, please get in touch — I'm happy to help.

book your free consultation

Getting Started

Sessions & Format

Pricing & Practicalities

Privacy & Confidentiality

Online Counselling

Still have questions?

I'm always happy to answer any questions you might have. The free consultation is the perfect time to ask anything that's on your mind.

book your free consultation

Ready to Begin?

Take the first step towards positive change by getting in touch for a free, no-obligation consultation.

get in touch

You Have Questions. I Have Answers.

Getting Started

What happens in the free consultation?

I'm nervous about starting counselling. Is that normal?

How do I know if I need counselling?

What issues do you work with?

Sessions & Format

What formats do you offer?

How long is each session?

How often should I have sessions?

Can I switch between formats?

Pricing & Practicalities

How much does counselling cost?

Do you offer a reduced rate?

How do I pay for sessions?

What is your cancellation policy?

Privacy & Confidentiality

Is counselling confidential?

Are online sessions secure?

Do you keep records?

Are you a registered counsellor?

Online Counselling

Is remote counselling as effective as face-to-face therapy?

What if I struggle with technology?

Do you work with clients outside of South Wales?

Still have questions?

Ready to Begin?